IWAKU PT. IWAKU DIGITAL SOLUTION

HELP CENTER

FAQ

Everything you usually ask before starting a project with us.

Three things: mobile development (Android & iOS with Flutter, Kotlin, Swift), web development (company profiles, e-commerce, web apps with Next.js and Laravel), and custom information systems (ERP, CRM, HRIS, dashboards, inventory).

It depends on scope — a company profile starts small, while a full mobile app with backend costs more. Tell us what you need via the contact form and we will reply with an itemized quotation, free of charge. Standard terms are 50% to start, the rest at milestones.

A typical company profile takes 2–4 weeks; mobile apps and information systems usually take 1–4 months depending on features. Timelines move fastest when feedback and content from your side arrive on time.

Just your idea and goals. We handle discovery, then ask for content (text, logos, images), sample references you like, and access (hosting, store accounts) when relevant. No technical background required.

You do — after full payment, the app, website, or system built for you is 100% yours, including source code. Store accounts, domains, and hosting stay registered under your name from day one.

Yes. Every handover includes a 30-day bug-fix warranty. After that, monthly maintenance and SLA packages cover updates, monitoring, backups, and small improvements.

Absolutely — we audit your current app, website, or system first, then propose whether to refactor, redesign, or rebuild. Send us access or a demo and we will assess it.

Yes — most of our collaboration happens online (meetings, demos, project boards), so we serve clients across Indonesia and abroad. On-site workshops are available on request.

Terms & Conditions → Refund Policy → Still curious? Contact us →